Customer Success Manager DACH (f/m/d)

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

b2b saas account management german erp english

๐Ÿ“‹ Description

  • Develop existing accounts; build long-term relationships; identify up-/cross-selling.
  • Manage your client portfolio; ensure customers get maximum value from ecosio.
  • Partner with an experienced Account Manager to hand over qualified opportunities.
  • Listen to customers and relay feedback to align products with needs.
  • Navigate complex escalations and align internal stakeholders to resolve issues.
  • Execute sales campaigns in cooperation with marketing.

๐ŸŽฏ Requirements

  • Experience in B2B SaaS sales.
  • German native/C2 level, fluent English.
  • Experience with a portfolio of existing customers.
  • Experience with cross- and up-selling.
  • Nice-to-have: selling EDI/e-invoicing/ERP solutions.

๐ŸŽ Benefits

  • Remote-first culture; work remotely from designated countries.
  • Flexible working hours to suit your schedule.
  • Annual personal development budget for conferences, courses, or coaching.
  • Home office allowance to create a workspace that fits your needs.
  • Regular events and trips to connect, celebrate, and have fun with the team.
  • Workations up to 90 days per year within the EU, combining travel and productivity.
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