Customer Success Manager - DACH

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

payments data analytics customer success german saas

πŸ“‹ Description

  • Manage 80–100 accounts in DACH region with strong retention
  • Be the go-to payments advisor for key decision makers
  • Develop Customer Success Plans aligning goals with Mollie
  • Run strategic business reviews to surface growth opportunities
  • Support renewals and renewal strategies for Mollie
  • Contribute to CS initiatives and coach teammates

🎯 Requirements

  • 3+ years in a client-facing role managing enterprise or complex accounts
  • Proven track record building relationships that drive retention and revenue
  • Commercial mindset backed by data to identify opportunities
  • Confident leading technical conversations with C-level stakeholders
  • Strong organisational skills managing multiple high-priority accounts
  • Fluent in German – essential for the DACH market

🎁 Benefits

  • Growth opportunities and internal mobility
  • Regular feedback and transparent salary reviews
  • Tools, trust and opportunities to grow your way
  • AI-driven approach across Mollie teams
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