Customer Success Manager (d/f/m)

Added
less than a minute ago
Type
Full time
Salary
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Related skills

crm hubspot data analytics renewals onboarding

๐Ÿ“‹ Description

  • Own accounts end-to-end: onboarding, adoption, health scoring, renewals
  • Drive net revenue retention via upsell and cross-sell
  • Monitor customer health and engagement to catch churn risk
  • Translate feedback into insights for the product team
  • Stay updated on electronics industry trends and supply chains
  • Leverage AI tools and automation to work smarter

๐ŸŽฏ Requirements

  • Excellent communication and relationship management
  • Ability to manage a portfolio and drive revenue growth
  • Experience with CRM systems (HubSpot preferred)
  • Data-driven; translate insights from data
  • Comfort with remote work and occasional travel

๐ŸŽ Benefits

  • Remote-first with flexible home office
  • Hybrid options in Munich/Berlin
  • Occasional travel with expenses covered
  • Team retreats and cross-border collaboration
  • Collaborative, international team culture
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