Related skills
saas machine learning ai📋 Description
- Manage a portfolio of enterprise customers and maximize value of Mistral’s AI.
- Build strong relationships with key stakeholders and align to objectives.
- Lead onboarding, adoption, and ongoing engagement to drive usage.
- Monitor health metrics, identify risks, and prevent churn.
- Collaborate with Sales to identify upsell and cross-sell opportunities.
- Partner with Product and Engineering to gather feedback and influence roadmap.
🎯 Requirements
- 5+ years in customer-facing roles (CSM/AM/Solutions) in SaaS.
- Proven ability to manage enterprise relationships with adoption and retention.
- Experience with technical products; engage with Data, IT, and Engineering.
- Strong communication and presentation skills for technical and executive audiences.
- Business acumen: identify upsell and expansion opportunities.
- Technical aptitude: familiarity with AI/ML concepts.
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