Engage end users via meetings, email, and calls to drive adoption and use cases.
Monitor usage, tailor strategies, and lead sessions to unblock adoption.
Guide onboarding, training, and best-practice adoption.
Partner with sales/account teams to strengthen adoption and renewals.
Leverage insights and analytics to anticipate risks and boost ROI.
Advocate client needs internally by sharing value stories to shape priorities.

🎯 Requirements

2–4+ years in CS, AM, or client-facing SaaS; financial data a plus.
Proven ability to build relationships, influence stakeholders, drive outcomes.
Data-driven with strong organization and time management.
Proactive, curious, consultative; thrives in fast-paced, collaborative env.
Excellent communication; proven cross-functional collaboration.
Ability to be in London office 1x per week.

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