Customer Success Manager - Commercial or Public Sector (Denver)

Added
1 day ago
Type
Full time
Salary
Salary not provided

Related skills

ai enterprise architecture appian robotic process automation data fabric

📋 Description

  • Uncover and shape customer goals into actionable plans with stakeholders.
  • Lead customer adoption by enabling clients to build, manage, and scale Appian applications.
  • Establish yourself as a strategic partner aligning Appian to customers' evolving strategies.
  • Identify opportunities to expand Appian’s footprint with data-backed value cases.
  • Monitor account health, address risks, and remove barriers to adoption and growth.
  • Develop joint roadmaps and success plans delivering measurable outcomes.

🎯 Requirements

  • Bachelor’s degree, ideally in a technical field.
  • 10+ years of combined experience in technology or technical consulting.
  • Demonstrable understanding of enterprise platforms and how they solve business problems.
  • Excellent consulting, communication, and presentation skills with executive and technical audiences.
  • Strong organization and project management skills with close attention to detail.
  • Travel averages around 25%.

🎁 Benefits

  • Training during onboarding and ongoing development programs.
  • Growth opportunities including leadership programs and tuition reimbursement.
  • Community and affinity groups supporting inclusion and networking.
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