Customer Success Manager (Commercial or Public Sector)

Added
9 hours ago
Type
Full time
Salary
Salary not provided

Related skills

saas ai system integration paas enterprise architecture

๐Ÿ“‹ Description

  • Uncover and shape customer goals into prioritized, actionable plans with stakeholders.
  • Lead adoption by enabling clients to build, manage, and scale Appian apps.
  • Establish yourself as a strategic partner and trusted advisor by aligning Appian to business goals.
  • Identify opportunities to expand Appian and present data-backed value for investment.
  • Monitor account health, address risks, and remove barriers to adoption and growth.
  • Develop joint roadmaps and success plans that deliver measurable outcomes.

๐ŸŽฏ Requirements

  • Bachelorโ€™s degree, ideally in a technical field.
  • 10+ years of experience in technology or technical consulting.
  • Proven ability to act as a trusted advisor and drive measurable business value for customers.
  • Demonstrable understanding of enterprise platforms and systems and how they can be used to solve business problems.
  • Excellent consulting, communication, and presentation skills with executive and technical audiences.
  • Strong organization and project management skills with close attention to detail.

๐ŸŽ Benefits

  • Health coverage and mental health support via EAP.
  • Life and disability insurance.
  • Employee Stock Purchase Program (ESPP).
  • Retirement/pension plan.
  • Wellness dollars and tuition reimbursement.
  • Family-forming benefits.
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Business & Management Jobs. Just set your preferences and Job Copilot will do the rest โ€” finding, filtering, and applying while you focus on what matters.

Related Business & Management Jobs

See more Business & Management jobs โ†’