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hubspot data analytics salesforce outreach apollo📋 Description
- Manage a portfolio of ~75 commercial accounts, maximizing value for users and stakeholders.
- Onboard new customers, ensuring seamless integration of Nooks into their sales processes.
- Analyze customer usage metrics to identify valuable features and upsell.
- Monitor customer health metrics and develop proactive plans to address gaps.
- Assist with technical support for customers as needed.
- Help develop a scalable approach for customer success and retention.
🎯 Requirements
- Sales domain expertise and experience working with GTM stakeholders is critical.
- 2+ years of B2B SaaS CSM experience managing 70+ accounts with renewals track record
- 2+ years of product implementation, onboarding and support experience, ensuring easy access to resources
- 1+ years of SDR experience
- Familiarity with Sales tech stack and tools such as Outreach, Salesloft, Salesforce, HubSpot, or Apollo
- Comfortable with data analytics and using data to identify customer challenges
🎁 Benefits
- Competitive compensation with equity, generous perks, and comprehensive benefits.
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