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account management cloud saas clinical operations etmfπ Description
- Support 4-6 global CROs post-implementation of Veeva Clinical Ops apps.
- Own relationships with customer app owners; understand objectives and challenges.
- Coordinate with strategy, sales, and product to address customer needs.
- Lead customer meetings to demonstrate value and find opportunities.
- Provide strategic guidance to optimize use and create a customer roadmap.
- Facilitate connections for collaboration and industry learning.
π― Requirements
- 7+ years in Clinical Operations in life sciences.
- Experience with large global CROs.
- Customer-facing consulting experience.
- Experience managing relationships with decision makers and app owners.
- Ability to travel up to 25%.
- Authorized to work in the United States; no visa sponsorship expected.
π Benefits
- Medical, dental, vision, and basic life insurance.
- Flexible PTO and company-paid holidays.
- Retirement programs.
- 1% charitable giving program.
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