Related skills
crm hubspot zapier notion canva📋 Description
- Serve as primary contact for Circle Plus strategic customers.
- Lead onboarding rollout and adoption across web and mobile.
- Own end to end success for a book of Circle Plus customers.
- Shape how Customer Success scales with Product Eng, Sales, and Support.
- Advocate for customers and inform product decisions with teams.
- Build strong relationships and drive customer outcomes.
🎯 Requirements
- 4+ years in creator/community or SaaS CS with SMBs.
- Experience managing multiple stakeholders and tight timelines.
- Strong ability to learn diverse business models.
- Growth mindset and openness to feedback; team player.
- Able to switch contexts from emails to trainings to product reviews.
- Data driven and comfortable using product usage data to inform actions.
🎁 Benefits
- $110,000 - $120,000 USD OTE per year (85% base, 15% variable).
- Fully remote; work from anywhere in the world.
- 35 days PTO annually; paid sabbatical after 5 years.
- Equity + 100% health coverage for you and family.
- Home office stipend and learning and development stipend.
- Annual bonus potential and company retreats.
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