Customer Success Manager, Chicago

Added
3 minutes ago
Type
Full time
Salary
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πŸ“‹ Description

  • Own client relationships from IO receipt to campaign completion.
  • Partner with Sales to retain and grow accounts and upsell.
  • Manage campaign launches: IOs, assets, content, and tags.
  • Collaborate with Content, Campaign Ops, and Analytics for solutions.
  • Present post-campaign reports with actionable insights.
  • Assist with pre-sale renewal strategy and process improvements.

🎯 Requirements

  • 2-4 years in account/media at ad agency, publisher, adtech.
  • Strong client-facing and presentation skills.
  • Experience analyzing data sets to drive decisions.
  • Familiarity with digital ad tech and ecosystem.
  • Proven ability to cultivate deep client relationships.
  • Thrives in fast-paced, ever-changing environments.

🎁 Benefits

  • Competitive pay and benefits.
  • Medical, dental, vision, life and disability insurance.
  • 401(k) plan with company matching.
  • Mental Wellness Program & EAP.
  • Flexible PTO and company-wide days off.
  • Remote-work tools and equipment reimbursement.
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