Related skills
salesforce cyberark customer success management privilege access management beyondtrust📋 Description
- Manage Enterprise accounts as primary contact.
- Drive onboarding and product adoption; track objectives.
- Lead regular check-ins; track success plans and QBRs.
- Proactively identify at-risk accounts; own remediation plan.
- Ensure positive experiences; identify key stakeholders.
- Align cross-functionally on renewals and expansions.
🎯 Requirements
- BA/BS degree preferred or equivalent experience
- 3-5+ years in a similar CSM role
- Privilege Access Management knowledge
- Experience with CyberArk, BeyondTrust, or Delinea PAM
- Salesforce and CS platform proficiency
- Located in Canada; English/French preferred
🎁 Benefits
- Competitive salaries
- Meaningful bonus program
- Excellent benefits, including healthcare
- Pension/retirement matching
- Life insurance
- Employee assistance program
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