Partner with Account Executives and Account Managers to drive renewals and expansions.
Ensure fast onboarding and adoption of Esusu services for clients.
Develop customized success plans and drive client adoption and goals.
Build relationships with property managers to understand needs and value.
Identify growth opportunities and establish a client feedback loop with product expertise.
Monitor account health through reviews and planning.

🎯 Requirements

Clear communication with stakeholders, manage priorities, and articulate plans.
Adaptability to understand business functions, processes, and tech with empathy.
Strategic thinking to translate objectives into actionable plans.
2+ years in CS/Account Management/Sales with retention history.
Experience with Jira and Salesforce is preferred.

🎁 Benefits

Remote-first environment with ET availability.
In-person and virtual team get-togethers.

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