Related skills
salesforce zendesk gainsightπ Description
- Deliver an industry leading customer experience
- Manage a portfolio of ~40 enterprise customers
- Collaborate with internal teams to represent the voice of the customer
- Provide product education and ongoing support
- Establish product/industry best practices for customers
- Maintain accurate records of customer data in Salesforce
π― Requirements
- Bachelor's Degree or equivalent
- 3-5 years Customer Success, Account Management, or Client Services experience
- Proven ability to drive customer adoption, retention, and growth
- Strong relationship-building and stakeholder management skills
- Excellent presentation, communication, and problem-solving abilities
- CRM platforms incl. Salesforce, Gainsight, Zendesk
π Benefits
- Flexible work arrangement
- Inclusive, collaborative environment
- Work with AI-powered finance technology
- Global impact: 12M+ users in 120 countries
- Culture that empowers your success
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest β finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!