Build, grow, and expand client relationships across org levels to drive success.
Communicate PCC vision and align with customer goals.
Develop and execute strategic account plans (Success Plans) with clients.
Conduct business reviews to drive adoption and value.
Align objectives with PCC solutions; deliver value-based conversations.
Collaborate cross-functionally to maximize expansion and retention.

🎯 Requirements

Experience in a healthcare SaaS customer success role
Strong customer orientation focused on outcomes
Exceptional relationship builder with initiative in fast-paced environments
Excellent communication and presentation skills
Proven track record of sustaining and growing relationships
CRM experience with Salesforce and/or Gainsight

🎁 Benefits

Benefits starting from Day 1
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Continuous Development Support Program

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot