Related skills
devsecops customer success ci/cd git software development lifecycle📋 Description
- Build and maintain trusted advisor relationships with assigned APJ customers, focusing on adoption and satisfaction.
- Help customers with deployment guidance, operating best practices, and establishing a GitLab Center of Excellence.
- Lead and participate in workshops to demonstrate GitLab value across the software development lifecycle.
- Measure and monitor progress against key KPIs, sharing insights with account stakeholders.
- Turn usage data into actionable recommendations to drive adoption and expansion.
- Establish regular customer touchpoints to review objectives and adjust plans.
🎯 Requirements
- Experience in a customer-facing role focusing on post-sales adoption and advocacy.
- Background in customer success, professional services, or TAM with direct engagement.
- Ability to discuss Git, branching strategies, and version control workflows.
- Knowledge of the software development lifecycle, pipelines, and tooling.
- Familiarity with CI/CD and DevSecOps concepts and practices.
- Ability to turn product usage data into actionable insights for technical and exec stakeholders.
🎁 Benefits
- Health, finances, and well-being benefits
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation and ESPP
- Growth and Development Fund
- Parental Leave
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