Customer Success Manager, Ads Solutions

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

account management data analysis customer success sql adtech

πŸ“‹ Description

  • Own relationships with a portfolio of advertising partners.
  • Guide advertisers through onboarding and launches to drive adoption.
  • Analyze campaign performance and provide actionable recommendations.
  • Identify opportunities to expand partnerships through increased product adoption.
  • Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value.
  • Surface advertiser feedback to inform product improvements and long-term strategy.

🎯 Requirements

  • 3+ years in digital advertising, account management, or customer success.
  • Experience managing advertiser or agency relationships in adtech.
  • Comfort interpreting performance data and translating insights.
  • Experience with data querying (SQL, Excel/Sheets).
  • Clear communicator with technical and non-technical stakeholders.
  • Bilingual in Korean and English (spoken and written).

🎁 Benefits

  • Hybrid work model: 3 days in office per week.
  • Relocation assistance provided.

🚚 Relocation support

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