Customer Success Manager /Account Manager (m/f/d) -Mid-Market

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

crm hubspot salesforce saas gainsight

πŸ“‹ Description

  • Proactively manage customer relationships to minimize churn and grow accounts.
  • Own renewals and drive net revenue retention across your book of business.
  • Advise on HR best practices and drive continued adoption of Leapsome.
  • Help customers rollout additional parts of the platform and maximize impact.

🎯 Requirements

  • University degree or equivalent; 3+ years in CS, Sales, or Account Management in B2B SaaS.
  • Fluent in English; German preferred (written and spoken).
  • Proven track record of managing renewals and driving net revenue retention.

🎁 Benefits

  • Hybrid work model: home or Berlin office.
  • €1,000 work-from-home stipend.
  • 30 vacation days; up to 40 with adjusted pay; sabbatical after 5 years.
  • Urban Sports Club + Oliva wellness subscriptions.
  • 1:1 therapy and workshops for mental health.
  • €2,000/year learning budget + Good Habitz access.
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