Related skills
account management data analysis negotiation saas renewals📋 Description
- Lead onboarding and implementation with Sales and Account Management teams
- Align Limble capabilities to customer objectives
- Drive measurable outcomes across the customer base
- Own relationships with executives and stakeholders
- Identify retention risks and growth opportunities
- Own renewal and negotiate terms for renewals and growth
🎯 Requirements
- 5+ years of experience in B2B SaaS Customer Success with enterprise accounts
- Manage complex customer organizations across executive and operational stakeholders
- Led onboarding for large, high-value customers
- Strong executive communication; present business value and ROI
- Drive renewals and identify/close expansion opportunities
- Experience with pricing discussions and negotiation support
🎁 Benefits
- Fully remote position
- Flexible PTO
- 13 paid company holidays
- Paid parental leave
- Health, Dental, and Vision insurance
- Company contribution match for HSA and 401(k)
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