Related skills
saas ai workday sap llms📋 Description
- Manage enterprise customer relationships across an assigned book
- Liaise with product; communicate Beamery roadmap to customers
- Collaborate with Professional Services to drive deployments
- Monitor customer adoption and surface insights to product teams
- Leverage customer relationships for references and case studies
- Advocate for the customer to influence roadmap/priorities
🎯 Requirements
- 4+ years in enterprise customer success or account mgmt
- Experience in issue resolution and escalation mgmt
- Ability to build executive-level relationships
- Engage cross-functionally with Sales, Marketing, PS, Support, Product
- Excellent verbal, presentation and written communication
- Comfortable with a global team across time zones
🎁 Benefits
- Remote-first culture with a distributed team
- Inclusive, diverse workplace
- Growth and career development opportunities
- Flexible work arrangements
- Competitive compensation
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