Related skills
crm account management customer success salesforce renewals📋 Description
- Manage 30+ commercial and enterprise accounts for success.
- Serve as the primary contact; build strong customer relationships.
- Drive product adoption and effective product usage.
- Conduct regular business reviews with insights and metrics.
- Collaborate with support, operations, and product teams.
- Own account administration: CRM updates, invoicing, changes.
🎯 Requirements
- 5+ years in customer success, account management, or related role.
- Strong interpersonal and communication skills.
- Problem-solving mindset and proactive in addressing needs.
- Ability to work with cross-functional teams (support/ops).
- Highly organized with strong time management.
- Familiarity with Salesforce or other CS tools is a plus.
🎁 Benefits
- Remote-first working environment
- Medical, dental and vision insurance
- Employee wellness program
- Home Productivity program
- Team building program
- 401(k) savings plan
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