Related skills
customer success salesforce saas digital marketing nonprofit📋 Description
- Manage a portfolio of strategic accounts.
- Become Feathr Product expert and strategic adviser.
- Guide customers on how to use Feathr to amplify their marketing efforts.
- Lead Joint Success Plans to align goals with Feathr's solutions.
- Drive multi-threading across customer orgs to secure stakeholder relationships.
- Own end-to-end renewal process, including pricing and expansions.
🎯 Requirements
- 3+ years in Customer Success or B2B SaaS Account Management.
- 2+ years developing, managing, or planning digital marketing campaigns.
- Non-profit or association experience preferred.
- Agile and Organized.
- Strategic Vision.
- Customer Educator.
🎁 Benefits
- Fully remote.
- Full vision, dental, and ~99% health insurance for employees.
- Sick time off.
- Vacation time off.
- Extended Wintr Break.
- Parental Leave.
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