Customer Success Manager

Added
1 hour ago
Type
Full time
Salary
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Related skills

account management customer success mobile advertising dsp programmatic

๐Ÿ“‹ Description

  • Serve as primary contact for advertiser accounts, ensuring success and satisfaction
  • Build and maintain strong, long-term client relationships and goals
  • Manage end-to-end campaign execution: setup, monitoring, and optimization
  • Analyze campaign data to identify trends, insights, and improvements
  • Collaborate with internal teams to implement optimizations and troubleshoot
  • Develop strategic plans to enhance campaign performance and client KPIs

๐ŸŽฏ Requirements

  • 3+ years of experience in customer success, ad operations, or programmatic campaign management
  • Deep expertise in DSP platforms, mobile advertising, and the programmatic ecosystem
  • Familiarity with privacy-first measurement frameworks (e.g., SKAdNetwork) a strong plus
  • Proven success in driving client growth, retention, and satisfaction
  • Strong analytical skills to translate data into actionable optimization and growth
  • Self-starter with drive to learn, take initiative, and make an impact

๐ŸŽ Benefits

  • Medical, dental, vision, disability, life, and other insurances
  • 401(k) retirement plan with company match
  • Pre-tax FSA plans for healthcare, dependent care, and commuting
  • Fringe Benefits Platform with a $100/month budget
  • 13 paid holidays, unlimited PTO, and 3 Wellness Days
  • Paid parental leave for lifeโ€™s important milestones
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