Related skills
account management customer success digital marketing performance marketing affiliate marketing📋 Description
- Delivering world-class support to top clients.
- Maintain a proactive/reactive relationship with assigned accounts.
- Account monitoring, regular check-ins, and relationship building.
- Training, product support, and delegation for issues and feature requests.
🎯 Requirements
- 2+ years experience in customer success/account management in the affiliate or performance marketing sector
- In-depth understanding of the affiliate/partnership ecosystem
- Bachelor's Degree in Business, Marketing or related field
- Consistent track record of providing stellar support to customers
- Solid understanding of the digital marketing ecosystem
- Be a critical thinker and an inventive problem-solver
🎁 Benefits
- Flexible Working: Responsible PTO and flexible environment.
- Mental health support with up to 12 therapy sessions per year.
- A Stake in Our Growth: RSUs with a 3-year vesting schedule.
- Investing in Your Growth: Free Coursera subscriptions and PXA courses.
- Parental Support: 26 weeks of paid leave for primary caregiver.
- Technology Financial Support: home office stipend and internet allowance.
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