Related skills
crm ai paas integration workato📋 Description
- Own a portfolio of accounts; ensure value via Workato; drive adoption and retention.
- Build knowledge of Workato's value; guide Enterprise Automation and AI roadmap.
- Establish strategic exec relationships; regular touchpoints to review progress against objectives.
- Drive product adoption across business units; expand usage to other functions.
- Create customer assets, including Joint Success Plans; map value to initiatives and deployment plans.
- Monitor outcomes and communicate value to internal and external stakeholders; promote governance and best practices.
🎯 Requirements
Qualifications / Experience / Technical Skills
- BS or equivalent; MBA a plus.
- 5+ years in consulting, customer success, client relationships or technical account management; Sr CSM or large PaaS experience; enterprise ARR from 100k to multi-million.
- Navigate ambiguity; build consensus; deliver outcomes with urgency.
- Strong written and oral presentation skills; engage stakeholders from developer to C-level.
- Experience in integration and/or business automation; awareness of HR, Finance, Marketing, Sales organizations.
- Digital Transformation or consulting firm experience preferred.
🎁 Benefits
- Vibrant and dynamic work environment.
- Multitude of benefits to enjoy inside and outside of work life.
- Flexible, trust-oriented culture.
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