Related skills
customer success saas integration workato ipaas๐ Description
- Manage onboarding and adoption of the Workato platform.
- Build strategic relationships to drive adoption and retention.
- Provide technical Workato product expertise.
- Lead deployment models and governance best practices.
- Educate teams on the business value from automation.
- Coach the CSM team and escalate customer issues as needed.
๐ฏ Requirements
- BS or equivalent education
- 5+ years in consulting, customer success, and technical account management
- Experience in integration and/or business automation
- Understanding of large, complex organizations with multiple stakeholders
- Comfortable with revenue targets; track record of retention and growth
- Excellent interpersonal and communication skills; strong problem solving and analytical thinking
๐ Benefits
- Flexible, trust-oriented culture that empowers ownership
- Vibrant, dynamic work environment with comprehensive benefits
- Opportunities for professional growth and collaboration
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