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reporting account management analytics customer success partnerships📋 Description
- Drive platform adoption as SME; advise on configurations, tracking, reporting.
- Lead executive business reviews; develop and present high-impact account plans.
- Own the commercial lifecycle; renewals, expansions, and pricing.
- Act as client advocate; translate feedback into product/engineering requirements.
- Proactively manage account health; identify churn risks and solutions.
🎯 Requirements
- 3+ years in SaaS sales or account management.
- Experience in ad-tech or mar-tech; knowledge of media buying and partnerships.
- Experience with executive relationships; influence and negotiate.
- Proactive, solutions-oriented; able to work independently on challenges.
- Collaborative; works across Sales, Product, Finance.
🎁 Benefits
- Flexible working and Responsible PTO.
- Mental health support; up to 12 therapy sessions plus gym allowance.
- RSUs with 3-year vesting (Board approval).
- Learning: free Coursera and PXA courses.
- Parental leave: 26 weeks primary, 13 weeks secondary.
- Tech stipend for home office and internet.
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