Added
1 hour ago
Type
Full time
Salary
Upgrade to Premium to se...

Related skills

gitlab devsecops analytics ci/cd git

πŸ“‹ Description

  • Build trusted advisor relationships with assigned customers to drive adoption.
  • Provide deployment guidance and best practices; establish a Center of Excellence.
  • Lead workshops to help customers use GitLab across the SDLC.
  • Measure progress against KPIs; share insights with stakeholders.
  • Translate usage data into actionable recommendations for adoption and expansion.
  • Establish regular touchpoints with customers per SLAs to review objectives.

🎯 Requirements

  • Experience in a customer-facing role focused on post-sales adoption.
  • Background in customer success or TAC with direct engagement.
  • Ability to discuss Git, branching strategies, and version control workflows.
  • Knowledge of the Software Development Lifecycle and pipelines.
  • Familiarity with CI/CD and DevSecOps concepts.
  • Skill in translating usage data into actionable insights for stakeholders.
  • Proven ability to build trusted advisor relationships and facilitate workshops.
  • Openness to learning and transferable collaboration skills.

🎁 Benefits

  • Benefits to support health, finances, and well-being.
  • Flexible Paid Time Off.
  • Equity Compensation & Employee Stock Purchase Plan.
  • Growth and Development Fund.
  • Parental leave.
  • Home office support.
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest β€” finding, filtering, and applying while you focus on what matters.

Related Customer Support Jobs

See more Customer Support jobs β†’