Related skills
customer success salesforce cybersecurity cyberark beyondtrustπ Description
- Manage a portfolio of enterprise accounts and primary contact.
- Drive onboarding, product adoption, and track customer objectives.
- Lead regular check-ins and quarterly business reviews.
- Proactively identify at-risk accounts and define remediation.
- Align cross-functionally on renewals and expansions.
- Develop and nurture customers for advocacy.
π― Requirements
- BA/BS preferred or equivalent experience.
- 5+ years in a similar Customer Success Manager role.
- Knowledgeable in privilege access management and cybersecurity.
- Experience with Privilege Access Service solutions (CyberArk, BeyondTrust, Delinea).
- Experience with complex, multi-divisional, multi-geographical customers.
- Salesforce and Customer Success Management platforms proficiency.
π Benefits
- Competitive salaries and a meaningful bonus program.
- Comprehensive benefits: healthcare, retirement matching, life insurance.
- Employee assistance program, time off, and paid holidays.
- Equal opportunity employer with fair hiring practices.
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