Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

customer success salesforce cybersecurity cyberark beyondtrust

πŸ“‹ Description

  • Manage a portfolio of enterprise accounts and primary contact.
  • Drive onboarding, product adoption, and track customer objectives.
  • Lead regular check-ins and quarterly business reviews.
  • Proactively identify at-risk accounts and define remediation.
  • Align cross-functionally on renewals and expansions.
  • Develop and nurture customers for advocacy.

🎯 Requirements

  • BA/BS preferred or equivalent experience.
  • 5+ years in a similar Customer Success Manager role.
  • Knowledgeable in privilege access management and cybersecurity.
  • Experience with Privilege Access Service solutions (CyberArk, BeyondTrust, Delinea).
  • Experience with complex, multi-divisional, multi-geographical customers.
  • Salesforce and Customer Success Management platforms proficiency.

🎁 Benefits

  • Competitive salaries and a meaningful bonus program.
  • Comprehensive benefits: healthcare, retirement matching, life insurance.
  • Employee assistance program, time off, and paid holidays.
  • Equal opportunity employer with fair hiring practices.
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