Related skills
crm forecasting account management customer success mongodb📋 Description
- Act as trusted advisor for a portfolio of MongoDB customers.
- Drive retention, revenue realization, and customer advocacy.
- Coordinate with sales, product, and services to deliver outcomes.
- Identify risks and ensure deployment health with best practices.
- Lead business reviews and translate insights to value.
🎯 Requirements
- 5 to 7+ years in a technical, customer-facing role.
- 3+ years owning customer health and revenue for a defined book.
- Excellent verbal and written communication.
- Bachelor’s degree in Computer Science, STEM, or equivalent.
🎁 Benefits
- Fertility assistance and generous parental leave.
- Employee affinity groups and culture programs.
- 401(k) plan and health benefits.
- Mental health counseling and transgender-inclusive coverage.
- Accommodations for disabilities during application and interview.
- Learn more about MongoDB culture and benefits.
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