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account management analytics customer success saas affiliate marketing📋 Description
- Own post-sale relationships for a portfolio of clients.
- Guide customers to design, execute, and optimize partnership programs.
- Translate platform capabilities into clear business outcomes.
- Monitor account health, usage, and ROI to identify risks and opportunities.
- Build trust-based relationships with stakeholders at all levels.
- Salary Range: $80,000 - $95,000/year, plus commission and RSUs.
🎯 Requirements
- Experience: 3-5+ years in Customer Success or related SaaS roles.
- Domain Knowledge: Affiliate marketing, influencer management, or performance ads.
- Technical Aptitude: Translate platform features into business strategies for non-technical users.
- Communication: Exceptional presentation skills and data-driven storytelling.
- Organization & Prioritization: Manage multiple accounts and deadlines in a fast-paced env.
Wants (Nice-to-Haves)
- Enterprise or global accounts experience.
- Experience with affiliate networks or influencer platforms.
- Executive-level business reviews experience.
- Marketing analytics, attribution, or performance reporting.
- Cross-functional work with Product or Engineering to influence roadmap.
🎁 Benefits
- Medical, Dental, and Vision insurance
- Office lunches, snacks, coffee
- Flexible spending accounts and 401(k)
- Flexible Working: Responsible PTO
- Mental health and wellness: therapy sessions + gym reimbursement
- RSUs with 3-year vesting
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