Customer Success Manager

Added
6 hours ago
Type
Full time
Salary
Upgrade to Premium to se...

Related skills

crm forecasting saas ai accountmanagement

πŸ“‹ Description

  • Own Mid-Market accounts; drive adoption, renewal, growth.
  • Lead discovery, value reviews, and product demos tied to goals.
  • Maintain operational rigor across systems: forecast renewals and health.
  • Build account plans; identify risks and opportunities; execute playbooks.
  • Collaborate cross-functionally to remove roadblocks and deliver solutions.
  • Hybrid: based in SF with 3 days in-office; travel as needed.

🎯 Requirements

  • 3+ years of customer success, account management, or client-facing experience.
  • Proven ownership and proactive problem solving that led to measurable outcomes.
  • Strong relationship mgmt and communication; comfortable leading demos.
  • Operationally rigorous; experience forecasting and health tracking.
  • Growth-minded, coachable, adaptable; excited to leverage AI to improve workflows.
  • Experience in SaaS or non-traditional backgrounds with strong ownership welcomed.

🎁 Benefits

  • Equity and benefits
  • Hybrid work with 3 days in-office
  • Equal opportunity and inclusive culture
  • Exposure to AI-enabled workflows
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest β€” finding, filtering, and applying while you focus on what matters.

Related Customer Support Jobs

See more Customer Support jobs β†’