Related skills
account management customer success mongodb ai multi-cloud📋 Description
- Proactively identify risks and ensure deployment health with best practices.
- Conduct business reviews, analyze health, and translate insights into value.
- Own account plans to drive maturity, retention, and revenue realization.
- Track progress against outcomes and forecast revenue retention for leadership.
- Maintain clean internal data for insights and territory analysis; use AI tools.
- Coordinate across Sales, Product, Services, Support to drive customer value.
🎯 Requirements
- 5 to 7+ years in a technical customer-facing role.
- 3+ years accountable for health and revenue in Enterprise/High Tech.
- Excellent verbal and written communication to influence outcomes.
- Bachelor's degree in Computer Science, STEM, or equivalent.
🎁 Benefits
- Employee affinity groups and fertility assistance.
- Generous parental leave policy.
- Culture and benefits resources available online.
- Hybrid work model with Dublin-based teams.
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