Related skills
saas change management ai stakeholder engagement workflows📋 Description
- Own post-sales relationships for enterprise customers; drive measurable outcomes
- Partner with customers to map and redesign critical workflows
- Identify and activate AI-powered use cases within workflows
- Translate customer goals into a value hypothesis, success metrics and AI solutions
- Lead change management to adopt new workflows and enablement
- Proactively identify risks and opportunities using qualitative data
🎯 Requirements
- 3+ years in Customer Success, Account Mgmt, Solutions Consulting, or SaaS
- Experience with enterprise customers and senior stakeholders
- Ability to translate needs into practical solutions and outcomes
- Comfort discussing integrations, systems and data flows at a high level
- Hands-on with modern AI platforms/tools; evaluate solutions without coding
- Strong communication and storytelling; articulate value clearly
🎁 Benefits
- In-person collaboration and strong culture at Box
- Hybrid work: in-office 3 days/week in assigned office
- Equity and benefits eligibility
- Pay transparency and fair compensation practices
- Opportunity to work on AI-first transformation projects
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Business & Management Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!