Related skills
looker salesforce ai gong churnzero📋 Description
- Drive retention and expansion via executive relationships.
- Lead customer onsite planning and high-impact execution.
- Align product adoption with outcomes data to maximize ROI.
- Partner with Product, Implementation, and Support to shape roadmaps.
- Use AI tools and analytics to monitor account health trends.
🎯 Requirements
- 5+ years as CSM in healthcare software.
- Bachelor’s degree in Business/Health or related field.
- Experience with Salesforce, ChurnZero, Looker, Gong, and Pendo.
- Strong executive presence and communication with C-Suite leaders.
- Analytical, data-driven; translate data into insights.
- Travel up to 10%.
🎁 Benefits
- Generous health, vision, dental plans; HSA/FSA.
- 401(k) with company match after 3 months.
- Discretionary PTO + 13 paid holidays.
- WFH stipend and provided MacBook and gear.
- Culture programs and remote-first perks.
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