Related skills
azure aws mongodb google cloud ai📋 Description
- Proactively identify risks and ensure deployment health with best practices.
- Drive time-to-value and guide customers to achieve business goals.
- Conduct business reviews and translate insights into value-based outcomes.
- Own account plans to maximize maturity, retention, and revenue.
- Track progress and forecast revenue retention for leadership.
- Coordinate with Sales, Product, Services, Support, and Training.
🎯 Requirements
- 5-7+ years in a technical customer-facing role.
- 3+ years owning customer health and revenue.
- Excellent verbal and written comms; able to influence.
- Bachelor's degree in CS, STEM, or equivalent.
- Experience with enterprise/high-tech customers.
- Cross-functional collaboration skills.
🎁 Benefits
- Leadership commitment guiding decisions.
- Comprehensive employee benefits and parental leave.
- Inclusive culture with accommodations and accessibility.
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