Related skills
forecasting saas ai accountmanagement demos📋 Description
- Own East region SMB accounts; drive adoption, renewal, and growth.
- Lead discovery, value reviews, and product demos that tie goals to outcomes.
- Maintain forecast, health signals across systems; prioritize actions.
- Build account plans, identify risks/opportunities, and run proactive playbooks.
- Collaborate cross-functionally to remove roadblocks and deliver solutions.
- Prioritize customer meetings (virtual and onsite) to accelerate impact.
🎯 Requirements
- 2+ years in customer success or account management.
- Proven ownership and proactive problem-solving with measurable outcomes.
- Strong relationship management and communication; comfortable leading demos.
- Operationally rigorous with forecasting and health tracking experience.
- Growth-minded, coachable; eager to leverage AI-enabled workflows.
- Hybrid: Based in New York; 3 days in-office per week.
🎁 Benefits
- Equity eligibility and comprehensive benefits package.
- Pay transparency and inclusive culture.
- Hybrid NYC-based role with collaborative environment.
- Opportunity to work with an AI-first platform.
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