Related skills
communication account management customer success stakeholder management cross-functional collaboration📋 Description
- Develop roadmaps and strategies to accelerate customer success and growth.
- Own your Book of Business; mitigate churn and pursue growth opportunities.
- Research industry trends and customer needs to guide insights.
- Create strategic success plans aligned to customer goals; track progress.
- Build strong customer relationships through clear, concise communication.
- Identify and solve customer problems with cross-functional teams.
🎯 Requirements
- Customer-centric, proactive team player focused on loyalty and adoption.
- Enterprise experience; builds trusted relationships at all levels.
- Experience driving product adoption using consultative questions.
- Fast-paced; manage multiple customers and projects; adapt and solve problems.
- Growth mindset; align to Okta core values.
- Strong oral, written and presentation skills.
- Organize, prioritize, and meet deadlines daily.
- Willing to travel 15-20% onsite and to the office when required.
🎁 Benefits
- Supporting Your Well-Being (http://rewards.okta.com)
- Driving Social Impact (https://www.okta.com/company/okta-for-good/)
- Developing Talent and Fostering Connection + Community (https://www.okta.com/company/talent-connection-community/)
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