Related skills
analytics salesforce zoom microsoft office teamsπ Description
- Build trusted client relationships to maximize value.
- Guide day-to-day engagement, retention, and adoption.
- Identify opportunities for product expansion and insights.
- Own the client lifecycle with proactive planning.
- Drive client success metrics and advocacy.
- Translate client insights into actionable strategies.
π― Requirements
- Strong relationship mgmt with track record of retention and growth.
- Experience supporting clients in person and via Teams/Zoom.
- Background in electronic billing, payments, or SaaS platforms preferred.
- Excellent verbal, written, and interpersonal communication skills.
- Customer-driven and results-oriented; ability to influence decisions.
- Strong organizational, planning, and time-management skills.
π Benefits
- Medical, dental, vision, life & disability insurance
- 401(k) plan with company match
- Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
- Mental health resources
- Paid parental leave and Backup Care
- Tuition reimbursement
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