Related skills
databases salesforce cloud mongodb infrastructure📋 Description
- Act as main contact for MongoDB end users across teams
- Advise customers on MongoDB best practices and tech strategy
- Build and execute account plans to drive growth across quarters
- Lead in-person executive reviews with C-suite and technical leaders
- Document all customer interactions in Gainsight and Salesforce
- Align with Sales, Professional Services, and Product teams
🎯 Requirements
- 5+ years in Customer Success, Account Management, or similar
- Advocate for customers; act as MongoDB extension to their team
- Tech-minded; eager to learn MongoDB concepts
- Autonomous; own portfolio; escalate appropriately
- Entrepreneurial mindset; build new processes when needed
- Team player; collaborate with Sales, PS, Tech Services
- Experience with databases, cloud, or infrastructure is a plus
- Bilingual English and German
🎁 Benefits
- Disability accommodations available during application/interview
- Fertility assistance and generous parental leave
- Culture with employee benefits and wellbeing focus
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Business & Management Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!