Related skills
account management gtm saas onboarding cross-functional collaboration📋 Description
- Own the full customer lifecycle—onboarding, activation, adoption, growth.
- Define value roadmaps per account; tie milestones to ROI.
- Partner across marketing, sales, and revenue to drive outcomes.
- Proactively surface insights to expand usage and investment.
- Track ROI and prove value with data to unlock more budget.
- Move across Enterprise, Mid-Market, and SMB with high- to low-touch.
🎯 Requirements
- 3–6 years in CS, Account Management, or Consulting at a B2B SaaS.
- Proven ability to manage a portfolio and deliver onboarding, adoption, expansion.
- Experience with value-based selling and ROI communication to executives.
- Strong understanding of GTM functions and revenue data.
- Comfort with both high-touch and tech-touch motions across segments.
- Ability to work cross-functionally and align around customer outcomes.
🎁 Benefits
- Fast-paced, growth-minded environment.
- Equal Opportunity Employer with an inclusive culture.
- Opportunity to shape the product with customer insights.
- Remote-friendly team with global impact.
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