Related skills
salesforce google sheets g-suite powerpoint klaviyo📋 Description
- Be passionate about customers' success and trusted advisor for ~40 customers
- Develop tailored success plans to drive adoption of the Klaviyo platform
- Identify and recommend additional Klaviyo products to increase revenue
- Proactively review customer performance and address issues with timely escalation
- Work cross-functionally across Onboarding, Customer Growth, and internal teams
- Provide strategic guidance and tactical support to customers
🎯 Requirements
- 2+ years of customer success experience with multiple stakeholders
- Experience explaining how to reach key goals using software with end users
- Track record managing customer relationships through Salesforce or similar CRMs
- Experience with Microsoft Office Suite, G-Suite, Google Sheets, PowerPoint
- Experience using email marketing platforms and E-Commerce platforms a plus
- You’ve experimented with AI in work or personal projects
🎁 Benefits
- Generous benefits
- Accommodations as needed
- We are an equal opportunity employer
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!