Related skills
integrations crm analytics apis generative ai📋 Description
- Own post-sale deployment, adoption, and product education
- Help customers realize value from their Dropbox investment
- Drive success across the customer journey for valued accounts
- Uncover and optimize workflows and advanced use cases
- Partner with Account Managers to drive retention and growth
- Be a trusted advocate for customers
🎯 Requirements
- 5+ years in B2B SaaS Customer Success
- Strong enterprise relationship management
- Experience with e-signature API and integrations
- Excellent communication with end users, IT admins, developers
- Self-starter who leads cross-functional initiatives
- Bachelor’s degree or equivalent; travel for offsites (<10%)
🎁 Benefits
- Remote work from Canada
- Occasional travel for global offsites (<10%)
- Collaborative, customer-centric culture
- Opportunities to work with AI and API technologies
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