Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

crm azure sharepoint microsoft 365 teams

๐Ÿ“‹ Description

  • Develop success plans with metrics for onboarding, adoption, and retention
  • Maintain relationships with enterprise accounts and coordinate delivery
  • Maintain customer technical account portfolio for guidance and recommendations
  • Align AvePoint products to meet customer business needs
  • Create individualized success plans using NPS and customer data
  • Collaborate with account managers to drive adoption and renewals

๐ŸŽฏ Requirements

  • 5+ years in technical consulting (TA management or sales engineering)
  • Arabic and English speaker required
  • Strong customer satisfaction, adoption, and retention experience
  • Excellent written/verbal communication, organization, and PM skills
  • Ability to work independently and in a global team
  • Willingness to learn and adapt in a fast-paced environment
  • Strong stakeholder communication with internal and external teams
  • CRM expertise and ability to gather requirements and analyze business needs
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