Related skills
salesforce saas jira onboarding zendesk📋 Description
- Act as trusted advisor and platform guide for LeagueApps customers.
- Ramp new customers and programs in year one.
- Manage day-to-day success for accounts >$10k ARR.
- Share product updates and best practices to reach goals.
- Monitor customer health, identify risks, and drive engagement.
- Communicate insights to Product, Sales, Support, and Engineering.
🎯 Requirements
- 1-3 years in customer success or SaaS.
- Proven success managing relationships via adoption.
- Strong problem-solving and consultative skills.
- Excellent communication for technical and non-technical audiences.
- Ability to analyze data to drive engagement.
- Experience with Gainsight, Zendesk, Jira, Salesforce.
🎁 Benefits
- Health benefits: Medical, Dental, Vision, HSA
- Commuter benefits
- Home-office stipend
- Sports leagues subsidies for employees and kids
- Cell phone and gym subsidies
- Mental Health Resources (Talk Space)
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