Related skills
account management customer success relationship management product adoption executive communication📋 Description
- Develop repeatable strategy for technology adoption.
- Coordinate sales and technical strategy between customers, account managers, and support.
- Create success plans with metrics for onboarding, adoption, retention.
- Maintain enterprise relationships and own trusted advisor status.
- Plan onsite visits and executive business reviews.
- Identify keys to drive product adoption and customer satisfaction.
🎯 Requirements
- 3+ years in customer success, tech consulting, TAM, or business analysis.
- Proven record in strategic customer engagement, adoption, and retention.
- Experience aligning product lines to meet customer needs.
- Strong written/verbal communication, organization and project management.
- Plan onsite visits and executive reviews.
- Knowledge of Microsoft 365 ecosystem; Google or AWS is a plus.
🎁 Benefits
- Agile, collaborative culture that empowers your career.
- Invests in people and offers growth opportunities.
- Diverse, inclusive environment with belonging.
- Global clients across Microsoft, Google, Salesforce.
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