Related skills
crm security saas networking enterprise saas📋 Description
- Own post-sale success for Cloudflare Enterprise customers
- Be the primary point of contact for customers
- Lead value-added conversations; understand needs and map to solutions
- Meet with customers regularly via in-person or video
- Manage a large book of business with competing priorities
- Escalate requests and advocate for customers internally
🎯 Requirements
- 5+ years in customer success or post-sales roles
- Enterprise customers in a B2B SaaS environment
- Networking, security, or edge computing experience
- Strong organization, prioritization and multitasking
- Excellent interpersonal and web communication skills
- Bachelor’s degree or equivalent; Master’s a plus
🎁 Benefits
- Work with enterprise cybersecurity solutions
- Inclusive, diverse team culture
- Hybrid London-based role with flexible arrangements
- Impact customers globally through Cloudflare projects
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