Related skills
security saas networking edge computing📋 Description
- Own post-sale success for Enterprise customers
- Be the primary contact and face of the account
- Drive revenue retention and manage a complex book of business
- Demonstrate value by aligning Cloudflare solutions with customer needs
- Escalate requests to internal teams as needed
- Travel less than 30% of the time
🎯 Requirements
- 5+ years in Customer Success, Account Management, or related post-sales role
- Enterprise/B2B SaaS experience with portfolio/account planning
- Excellent interpersonal and web communication skills
- Strong organizational skills prioritization under pressure
- Comfort presenting to C-level executives
- Curious self-starter with high EQ and ability to learn on the job
🎁 Benefits
- Equal opportunity employer; diversity and inclusion
- Reasonable accommodations during application process
- Opportunity to contribute to Project Galileo and Athenian projects
- Hybrid work model with London based team
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