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account management customer success salesforce saas renewals📋 Description
- Ensure outcomes for customers driving retention and expansion.
- Understand customer complexity and segmentation to drive adoption.
- Build and maintain relationships aligning Tanium with business needs.
- Identify opportunities to expand Tanium into new solution areas.
- Drive adoption and value with executive reviews and account teams.
🎯 Requirements
- BA/BS or equivalent experience preferred.
- 3+ years in Customer Success, Account Mgmt, Sales, Renewals or PS in SaaS.
- Strong consulting and project management skills.
- Ability to build strategic relationships delivering customer value.
- Travel 5-15% within regional territory.
🎁 Benefits
- Equity awards
- Medical, dental and vision plans
- Family planning benefits
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- 401(k) with company match
- Life, disability and travel insurance; EAP
- Volunteer time off (VTO)
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