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tcp/ip dns sharepoint smtp active directory📋 Description
- Develop value assessments with success metrics for onboarding, adoption, retention
- Lead as technical account manager for enterprise accounts; coordinate support and delivery
- Maintain customer technical accounts; provide guidance and recommendations
- Align product lines to meet customer business needs
- Determine individualized success plans using NPS and customer data
- Collaborate with account managers to drive adoption and satisfaction
🎯 Requirements
- Bachelor’s degree
- Fluent in English and French, in both written and verbal
- 3+ years in a technical consulting role such as technical account management
- Strong customer satisfaction, customer service, adoption, and retention experience
- Excellent written/verbal communication, organization, presentation, and project management skills
- Ability to work individually and within a highly collaborative global team setting
🎁 Benefits
- Competitive market-based compensation
- Work-life balance through a hybrid working model
- Career progression and internal mobility opportunities
- EUR 1.000,00/Year towards our Tuition Reimbursement Program
- Ticket Restaurants
- Health Insurance
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